Terms and Conditions

1. Identification

This website is owned by and is the responsibility of:

• Clínica de Serviços Dentários Dr. Cautela, Lda. (Clínica Cautela)
• Company tax number (NIPC): 504 345 915
• Share capital: 50 000 EUR
• Registered office: Avenida Conde Valbom, nº 6 Galeria / 1º Andar, 1050-068 Lisboa, Portugal
• Email: geral@clinicacautela.com
• Telephone: +(351) 218 202 320
• Registration with the Entidade Reguladora da Saúde (ERS): 133663 (Galeria) and 148739 (1º Andar)
• Operating licences: 13169/2016 and 19207/2020

2. Regulated profession

Dentistry is a regulated profession, practised under the code of conduct of the Ordem dos Médicos Dentistas, the Portuguese dental association (www.omd.pt). The clinic is registered with and supervised by the Entidade Reguladora da Saúde (ERS), the Portuguese health regulator (www.ers.pt).

3. Nature of the information

The content of this website is for information purposes only and does not replace an appointment, diagnosis or personalised clinical advice. For any health concern, please book an appointment.

4. Appointment requests

An appointment request made through the website is just that, a request. The appointment is only confirmed once the clinic contacts you and confirms it. The processing of the data you send us is described in the Privacy Policy.

5. Intellectual property

The texts, images, trademarks, logos and other content on this website belong to the clinic or to third-party licensors and are protected by law. They may not be reproduced or reused without prior authorisation.

6. Links to external websites

This website may contain links to third-party websites over which we have no control and for which we accept no responsibility. Your use of those websites is governed by their own terms.

7. Livro de Reclamações and dispute resolution

The electronic Livro de Reclamações (the official Portuguese complaints book) is available at livroreclamacoes.pt. In the event of a consumer dispute, you may also turn to the legally competent alternative consumer dispute resolution bodies.

8. Governing law and jurisdiction

These terms are governed by Portuguese law. Any dispute falls within the jurisdiction of the courts of the district where the clinic has its registered office, without prejudice to mandatory consumer protection rules.